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School Leaver Employment Supports SLES @ Sign for Work helps you to get job ready by using your NDIS School Leaver Employment Supports (SLES). ​ If you are in your final years of school and have SLES in your NDIS plan, the team at Sign for Work will help you to plan and prepare for employment. We work with you to create capacity-building activities, that help you achieve your career goals. ​ Support is available for up to 2 years after finishing secondary school. Working with your family and support network, we help you create a list of goals to meet your individual needs. ​ Everyone’s situation is different, we all have different skills and needs. We will create a plan custom-fit for you. How We Work With You How We Help You Our team can help you learn the skills and knowledge to: ​ get a job that interests you prepare you for work; and introduce you to employers. Because your independence is important to us, we support your choices and give you control of your future. Our consultants are always available to help you grow the skills you will need to achieve your goals. We can assist you in many ways, including: Work experience Preparing for an interview Job-related training Workplace expectations Resumes and cover letters Travel training Dressing for work Budget planning Life skills for work Volunteering opportunities Connecting you with a Disability Employment Service To get job-ready, contact SLES @ Sign for Work today. Email: support@signforwork.org.au . Useful Resources About Us Contact Us Disability Employment Services

Compliments/Complaints DCA is committed to being open and responsive to any complaints or suggestions for improvement made by its service users (people we support / participants and customers) or other members of the community and stakeholders. DCA will seek an outcome to a complaint which is satisfactory to all parties and will work to incorporate suggestions for improvement into service development and business improvement programs. It’s OK to complain. ​ Feedback, compliments, and complaints help us improve our programs and service and give you better supports. To give us feedback or make a compliment or complaint you can do this online here: ​ Fill out this online form ​ Send an e-mail to quality@deafchildren.org.au . ​ Call us on 03 9539 5300 ​ Send us an SMS on 0420 971 391 ​ Chat in person to any Deaf Children Australia or Sign for Work staff member ​ You also have the right to tell an independent agency about your complaint ​ We will give you the details for independent agencies when you: • Start services with us • Make a complaint • Ask us for the details of an independent agency ​ You have the right to have an advocate to support you to make a complaint. ​ You can access a Disability Advocate if you choose. ​ You can also make a complaint to an external agency Details of these external agencies are listed below: ​ Disability Employment Services (DES) Complaints Resolution and Referral Service (CRRS) Department of Social Services (DSS) Complaints National Customer Service Line (NCSL) The NCSL can help a person to transfer to another DES provider 1800 805 260 (free call from land lines) 1800 634 035 (free call from land lines) 1800-805 260 (free call from land lines) People who use Disability Employment Services also have the right to access a Disability Advocate through the National Disability Advocacy Program. ​ National Disability Advocacy Program The Department of Social Services (the department) funds the National Disability Advocacy Program (NDAP) to provide people with disability access to effective advocacy support. This support works to promote and protect the rights of people with disability by helping to remove barriers to their full and equal participation in the community. NDAP is for people with disability who are facing complex challenges. The program provides support in situations where people with disability feel unable to act, speak or write about a difficult situation on their own, or do not have the support required to resolve an issue. ​ How a disability advocate can help An advocate can provide information, help an individual explore their options and work through issues, and make informed decisions. Through NDAP, an advocate can assist individuals to: Understand and exercise their rights Self-advocate, wherever possible Identify and address situations of violence, abuse, neglect or exploitation Make a complaint Understand and/or access the NDIS, Centrelink and other government services Find and use community services, including legal services Request extra support (such as reasonable adjustments) at school or work. You can view a list of NDAP providers here .

If you have a disability or health condition, we can find the right job for you! Support finding work I'm a jobseeker looking for work I'm an employer looking for staff REGISTER TODAY! COMPLIMENTS / COMPLAINTS Here For You Sign for Work is a Disability Employment Service that offers specialist service for people with an injury, health condition or disability. ​ We also have a team specially dedicated to supporting deaf and hard of hearing Jobseekers. The team at Sign for Work will help you address barriers that make it difficult to find the right job. If you are currently working, we can help you access the right supports to make your workplace more inclusive. ​ Our service is free and we help organise anything you might need to get you ready for work. WHO WE ARE About You could be our next success story! Michael's Story “Sign for Work is the most professional and humane employment agency I’ve been affiliated with..." - Alastair Alastair's Story "Everyone at Sign for Work were a great help in finding job opportunities..." - Joel Joel's Story Alison's Story Mark's Story "Sign for Work has looked after me since they started in Toowoomba..." - Jennifer Jennifer's Story Contact How Can We Help? 1/1 Work Assist Eligible School Leaver Jobseekers Employers Workplace Modifications

Victorian COVID-19 Update Pending Victorian Government advice, Sign for Work will continue to service clients remotely (where possible) until COB on the 18th of February at the earliest. As a result, Sign for Work will be closing its Victorian offices. There are no changes to our Queensland services. ​ Services (including online), programs and events will continue to be run during this time. The decision to run some face to face events is as a result of feedback from families. ​ Sign for Work prioritises the health and safety of its clients, participants and staff at all times. ​ We encourage any clients/participants with any concerns to contact us. Clients/participants who test positive to COVID are asked to let us know so we can arrange alternative servicing arrangements where possible. Keep safe and thank you for your support. ​ If you need assistance, you can contact us in the following ways: ​ Your personal Sign For Work Consultant on the details they have provided to you Phone: (03) 9539 5309 SMS: 0420 971 391 Email: info@signforwork.org.au ​ Sign for Work is committed to continuing to assisting our service users during these difficult times. We will be reviewing our servicing arrangements on a regular basis and will keep you all informed. Thank you for ongoing support and understanding. ​ For further information on COVID-19 see the Australian Government Department of Health website https://www.health.gov.au/ ​ As part of Deaf Victoria ’s COVID-19 Outreach Project, funded by the Department of Families, Fairness and Housing , Deaf Victoria recently released their second COVID information video in Auslan. This video is about the two COVID-19 vaccines, Pfizer and AstraZeneca and ATAGI’s recent advice on the age range for AstraZeneca. ​

International Day of People with Disability Today is International Day of People with Disability! The focus of 2021 is ‘Leadership and participation of persons with disabilities toward an inclusive, accessible and sustainable post-COVID-19 world’. Today is the perfect day to take a moment and look around you - in schools, the workplace and in the wider community - and really look at how we can all break down barriers; how we can challenge the way we think about disability and help grow a more inclusive Australia! As a Disability Employment Service, Sign for Work is constantly working toward creating opportunity and challenging misconceptions around disability, and during this year, we've been privileged to be a part of the stories of many amazing clients. “With Sign for Work's help, I felt the world open up to me,” Alex said. “Josh was amazing, and every time I needed his help – his line was always there. I felt like I had someone I could turn to.” We've supported a myriad of wonderful clients, assisting them with everything from applying for their first job at Coles to starting small businesses - and being able to watch people with disability thrive has truly been an honour this year. It has been amazing to be able to support so many amazing people on their journeys! We're so proud of all of the amazing clients we've had the honour of working with this year. Being able to work with so many amazing people and watching them succeed, even through the pandemic, has truly been heart-warming. The amazing feedback we've received has truly been wonderful. “When someone gets a job, you’re not only helping them get a job – you’re changing their life."

Eligible School Leaver Make a start with Sign For Work! Sign for Work can help you get your first job after finishing school. Our aim is to prepare you for the world of work and help you achieve a sustainable job. How do we help you? - We guide you in working toward your career goals - Assist you to access work experience to help build your skills and expose you to different workplaces - We can set up a School Based Apprenticeship or Traineeship - Mentoring support to keep you motivated - Ongoing support to help you make that job a real success! - If you prefer sign language, we have Employment Consultants who are fluent in Auslan. We can also support other communication needs. If you are in your final year of school, Sign For Work can assist you, your parents, carers, your school and other support providers to get you where you need to be. Come and chat with us about your eligibility. Disability Employment Service Start your journey! AUSLAN TRANSLATION ESL Info

Privacy For your Employment Consultant to assist and support you, we may be required to obtain and/or release your personal information. This information will only be used to help you get or maintain employment and/or education and training. Sign For Work will work closely with other agencies to coordinate the best support for you. Relevant information about you may be shared with other organisations, services or agencies in order that you can receive the best possible service. ​ At all times Sign for Work recognises and respects the confidentiality of any personal information relating to our stakeholders (clients, activity participants, donors, employees and volunteers). We aim to ensure that our stakeholders enjoy: ​ Freedom from intrusion and public attention Being treated with respect Assurance that their personal information is protected from unauthorised access ​ Sign For Work will comply with relevant privacy legislation and Deaf Children Australia’s Privacy Policy. The Quality Manager will continually monitor, ensure staff awareness of and compliance and address requests for access and/or complaints relating to this Policy. Visit www.deafchildrenaustralia.org.au/privacy for more information. ​

Sign for Work supports people with a permanent injury, health condition or disability to find the right job. Our service is free and we help organise anything you might need to get you ready for work. The Sign for Work team are aware of the barriers you can face when looking for employment. We work with you one on one so we can understand what job you want and the support you might need to maintain work. Together we can make a work plan to suit you. Sign for Work has built strong relationships with a range of employers in many industries. We can directly market you to our employer network and help you build skills for your future. Once you get a job, we will support you for as long as you need it. We often help people move into their next job on their career journey. Whether you are returning to work or it’s your first ever job, Sign for Work will help you all the way! ​ ​ We can find the right job for you! AUSLAN TRANSLATION - Advice and support on working towards life and career goals - Identify suitable employment and/or training options - Support with gaining certificates and licences e.g. White Card etc. - Develop an effective resume and cover letters - Access to our job search facilities at each Sign for Work office - Assist with job applications and improving your interview skills - Funding for interview and work clothing - Connect you to employers for jobs, work experience or volunteering - Government Wage Subsidies to maximise employment opportunities - Continued support for the duration of your needs while employed - Assistance to access Employment Assistance Fund (EAF) - Workplace Modifications to help you at work - Access to interpreters should you require it ​ - For more info, refer to the Sign For Work Handbook below. How We Can Help Start your job search today! Privacy Rights and Responsibilities

Client stories This is a story about one of our clients, an older man, living in a boarding house in South East Melbourne. He works as a cleaner for a major company. ​ His main barrier to work is a speech disorder which makes communication difficult. He also has other health issues, and he then had a mild to moderate stroke, which meant he had to spend approximately six weeks in hospital and rehabilitation. ​ The Sign for Work (SFW) team was instrumental in taking charge of all that needed to be managed to support the client. They maintained contact with his employer, informed them of what had occurred and what needed to happen, to keep the position open. Given our client's age and experience, it would have been difficult for him to find another job. ​ A key focus for the SFW team was ensuring correct employee protocols were followed regarding forms and liaising with a host of managers within the company. This support was greatly appreciated by our client, who had no family or friends to offer any support. ​ The team also helped the client with Centrelink, attending medical appointments, and following up on his rehabilitation when he was ok to return to work. We kept our client in work and continue to be there for him should he need our advice or support. We have experienced time and again how this kind of assurance has a positive impact on a person's wellbeing. ​ There are so many ways the Sign for Work team can help you find a job and keep a job. Learn more at 'Services' on our website.

Disability Employment Services (DES) I am a Deaf or Hard of Hearing Jobseeker. I have an injury, health condition or disability

Find the right fit for your business Sign For Work assists a range of businesses to help them meet the challenge of building a prepared and committed workforce. We work with you to understand your business, how your team operates and what skills and attributes your employees need to really fit into your organisation. At Sign For Work we successfully prepare our clients to meet the needs of many employers across different industries. ​ Sign For Work supports people who want to work but need a little assistance to get them into the job that is right for them. We are a business initiative of Deaf Children Australia and by hiring and supporting our clients you will be helping us generate funds to provide a range of important support services for deaf and hard of hearing children, young people and their families. AUSLAN TRANSLATION ​ - Help you prepare position descriptions and job ads ​ - Pre-screen, shortlist and refer appropriate candidates - Arrange and confirm interview times - Advise unsuccessful candidates - Provide on the job training and ongoing support ​ - Advise you on funding you may be entitled to - Arrange Auslan interpreting to meet client and employers’ needs ​ - Provide information or assist you to recruit apprentices or trainees What we do to support your business Contact Sign For Work Today! Testimonials BM Group Pty Ltd BM Group Pty Ltd John D Francis & Assoc (Aust) Pty Ltd Our Employment Network