Creating a more inclusive workplace is easier than many employers realise. When a workplace is deaf friendly, communication improves, staff feel supported, and teams work better together. Small, practical changes can make a big difference for deaf and hard of hearing employees.
In this blog, we will share simple steps employers can start today to build a safer, more welcoming and more productive workplace. These changes support your staff and also help organisations meet good practice standards in inclusion.
- Improve Everyday Communication
Clear communication is one of the most important parts of a deaf inclusive workplace. Employers can start with small changes such as:
- Face the person when speaking
- Avoid covering your mouth
- Make sure lighting is good so facial expressions can be seen
- Reduce background noise where possible
If a staff member uses Auslan, consider basic Auslan training for the team. Even learning simple signs like hello, thank you and finished can make daily interactions much easier.
- Use Accessible Technology
Technology plays a large role in creating an accessible workplace. Some helpful options include:
- Live captioning during online meetings
- Visual alerts for alarms
- Video messaging instead of long phone calls
- Workplace apps and tools that support captions
These tools make communication clearer for everyone, not only people who are deaf or hard of hearing.
- Make Meetings More Accessible
Meetings can be difficult without the right support. Employers can make meetings more inclusive by:
- Sharing agendas before the meeting
- Making sure only one person speaks at a time
- Providing captions or interpreters when needed
- Allowing extra time for communication
These changes help create a deaf aware workplace where everyone can participate fully.
- Support Workplace Adjustments
Every staff member has different needs. A workplace adjustment might include:
- Auslan interpreters
- Assistive listening devices
- Flexible communication options
- Changes to workspace layout
These adjustments are usually simple to organise and can have a big impact on confidence and productivity.
- Build a Culture of Inclusion
A deaf friendly workplace culture is more than just tools and technology. It also relies on attitude and awareness. Employers can promote inclusion by:
- Encouraging staff to learn about deaf culture
- Providing basic training in communication strategies
- Normalising the use of interpreters and captions
- Asking employees what support works best for them
Creating a culture of respect benefits the entire team and helps everyone feel valued.
- Ask for Feedback
The best way to understand what works is to ask. Regular check-ins help employers understand if support is meeting the employee’s needs. This also builds trust and helps the employee feel heard and supported.
How Sign for Work Can Help
Sign for Work provides free specialist support for employers and for people who are deaf or hard of hearing. Our team can help with workplace assessments, communication planning, staff training and connection to the right supports.
We work with organisations to build confident, inclusive workplaces that allow deaf and hard of hearing staff to thrive.
Final Thoughts
Being a deaf friendly employer does not require major changes. Small, practical steps can create a welcoming environment where all staff can succeed. When communication is accessible, everyone benefits.
If you would like support to make your workplace more inclusive, Sign for Work is here to help.