Give us feedback

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We value your feedback.

Sign For Work is committed to providing our customers with the best quality services. We strive to recognise each customer’s individual needs and to provide a high-quality service that meets those requirements.

Whether it’s feedback to help us improve our services, or to tell us where we’re doing well, it’s all important to us. 

We use your feedback to improve the quality and range of services provided to you. If you feel that our service has not met your expectations, we want to know. Feedback will be used to resolve concerns and to make sure we get it right the next time.

This easy read document is a summary of our full policy. It explains how we manage feedback about our services. Complaints Policy Easy Read 

You can provide feedback by:

Job interview
Completing the feedback form below
Do you wish to remain anonymous? If you choose to remain anonymous, we will record and use your feedback, but we will not be able to contact you to provide an update or outcome.
Name
Choose one of the following
What type of feedback are you providing?
How did you interact with Sign for Work? (Select all that apply)
How likely are you to recommend Sign for Work to others?
Not at all Likely Extremely Likely
Do you need support to communicate with us about this?
Would you like a follow-up on your feedback?

If you would like to contact us directly, please email the Quality and Compliance Manager at quality@deafchildren.org.au

If you would like to make an external complaint with the Complaints, Resolution and Referral Service (CRRS)

  • Call CRRS on 1800 880 052 (toll free)
  • Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service (NRS) by calling 133 677 then asking for 1800 880 052
  • Callers from a non-English speaking background can use the Translating and Interpreting Service (TIS) by calling 13 14 50
  • Submit your complaint via the CRRS Online Complaints Form